Terms & Conditions
Last updated: January 2026
48 business hours after we accept your submission. If we need clarification or additional materials, the timeline pauses until everything is complete. Free builds are subject to availability.
A short, launch-ready course built from your materials, typically 3–5 minutes, with a simple knowledge check. If your course is too long we will only make the first few minutes.
Complex branching, multi-language support, deep customization, custom design systems, long-form video production, legal or policy review, or multi-course curricula. Larger or more complex requests may require a paid engagement.
PDF, DOCX, TXT, and MP4 files are supported. If your materials live elsewhere, you can paste text or share links during submission.
Please avoid uploading sensitive personal data, regulated information, or highly confidential materials. Use sanitized or representative content. If you require stricter data handling, contact us before submitting.
You retain ownership of your original materials. You own the finished course we produce for you. Lightning LMS retains ownership of the platform, delivery system, and underlying templates.
Many teams do, but you are responsible for reviewing, approving, and validating the content before assigning it. Lightning LMS does not provide legal, HR, or compliance advice.
Each customer or organization is eligible for one free course build. If you need additional courses or ongoing support, we're happy to talk about next steps.
Yes. We may decline or limit requests that are out of scope, violate rights, present legal or security risks, or conflict with platform policies.